Have questions? Here are our most frequently asked questions.
01Production & Files
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We recommend AI (Illustrator) or PDF files for the sharpest print. PNG, JPG, and SVG are also supported, but must be 300dpi or higher for clear results.
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Absolutely! Request it when ordering and we''ll send you a preview through our site before production. We only start after your final approval.
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You can order as few as 15 pieces. Perfect for individual artists or those who need samples.
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You can order from 40mm to 300mm. Use ''Custom Size'' for sizes not in the presets.
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We recommend 300dpi or higher for sharp printing. Web images (72dpi) may appear blurry when printed.
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CMYK color mode is required for printing. Files in RGB (for screens) may appear darker or duller when printed.
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UV-resistant coating is applied by default. Outdoor stickers last 2-3 years on average; indoor use lasts even longer.
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Yes, they''re made with water-resistant materials. Safe for tumblers, motorcycles, cars, and other environments exposed to moisture or rain.
02Quality & Durability
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Production takes about 2-3 business days, plus 1-2 days for shipping. (International shipping may take additional time.)
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We specialize in production. Just send us your finished design file and we''ll produce the highest quality physical stickers.
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Yes! Items paid together are automatically combined for shipping.
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Yes. Credit card payments come with a sales receipt, and bank transfers come with a cash receipt that serves as a tax invoice. Contact support for separate invoice needs.
03Shipping & Others
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We include extra stickers as a service to cover any minor imperfections.
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Due to the custom nature of our products, cancellation is not possible after the ''In Production'' stage. Please contact support before work begins if you need to cancel.
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A margin of error of 1-2mm is within normal range for the production process. We recommend placing important logos and text within the safe zone (2mm inside the cut line).
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Please submit a report through our 1:1 inquiry board or live chat.
04Exchange/Refund & Reorder
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We keep your order data for up to 1 year. You can easily reorder from [My Page > Order History] without re-uploading files.
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Volume discounts are automatically applied in our quote calculator. Enter your quantity to see the final discounted price in real-time.
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Tiers are updated in real-time as soon as your cumulative orders meet the criteria.
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You can freely use all or part of your points at checkout when you have 1,000 points or more.
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Monitors display colors in RGB mode, while printing uses CMYK, which can cause color differences. This is standard across the printing industry. For the most accurate colors, save your files in CMYK mode. Please note that fluorescent and neon colors are difficult to reproduce in print.
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Slight curling may occur due to tension differences in the laminate coating film. This is within normal range and the stickers will adhere flat when applied. If curling is severe enough to make application difficult, please contact us through 1:1 inquiry with photos.
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We store your order data for up to 1 year. You can easily reorder from [My Page > Order History] without re-uploading files.
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Volume discounts are automatically applied in our quote calculator. Enter your quantity to see the final discounted price in real-time. For bulk or custom quotes, please inquire at standbyworks.com/bulk-quote.
05Membership & Benefits
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Tiers are updated in real-time as soon as your cumulative orders and spending meet the criteria.
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You can freely use all or part of your points at checkout when you have 1,000 points or more. Text reviews earn 200P, and photo reviews earn 500P.