Have questions? Here are our most frequently asked questions.
01Production & Files
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We recommend AI (Illustrator) or PDF files for the sharpest print. PNG, JPG, and SVG are also supported, but must be 300dpi or higher for clear results.
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Absolutely! Request it when ordering and we'll send you a preview through our site before production. We only start after your final approval.
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The minimum order is 20 stickers, and quantities can be ordered in steps of 10 from 20 onward. The order builder shows the price for your selected material, size, and quantity right away.
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You can order from 40mm to 300mm. Use 'Custom Size' for sizes not in the presets. For sizes beyond this range, contact us through the chat links below.
We recommend 300dpi or higher for sharp printing. Web images (72dpi) may appear blurry when printed.
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CMYK color mode is required for printing. Files in RGB (for screens) may appear darker or duller when printed.
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We normally print finished artwork. If you do not have a file or need help choosing specifications, submit a custom-order request. We will review the purpose, size, and quantity, then guide you through the quote and proof process.
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Upload your own image and prepare it for sticker printing. Available tools include background and edge cleanup, image resizing, cut-line creation and editing, text and QR-code additions, and SVG or PNG export.
02Quality & Durability
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Standard PVC is intended for about one year of indoor or outdoor use. For cars, motorcycles, windows, or other long-term outdoor use, choose premium PVC with UV-protective coating; allow for about three years outdoors depending on conditions.
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Yes. PVC is water-resistant and suitable for tumblers, motorcycles, cars, and other places exposed to moisture or rain.
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Gloss has vivid color and shine. Matte reduces reflections for a calm, premium finish.
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Lamination helps protect against scratches and extends service life. Economy PVC is uncoated and suited to short-term indoor labels or event handouts.
03Shipping & Others
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Production normally takes 2–3 business days, followed by 1–2 days for domestic delivery. Shipping is ₩3,000 and free for orders over ₩50,000.
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Yes. Items paid for in one checkout are automatically combined for shipping.
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International shipping requires a separate inquiry. Please send the product, quantity, and destination country so we can confirm availability and cost.
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Yes. Card payments include a sales receipt, and bank transfers can receive a cash receipt. Contact support if you need a separate tax invoice.
04Exchange/Refund & Reorder
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We include a small number of extra stickers for minor process imperfections. If the issue is clearly visible, send photos through 1:1 inquiry for a remake or refund review.
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Cancellation is available before proof approval. Because these are made to order, cancellation is not available after production begins. Please contact us as soon as possible.
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A 1–2 mm tolerance can occur in production. Keep important logos and text at least 1.5 mm inside the cut line.
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Please contact us within seven days of delivery with photos. We will arrange a remake or refund review for defects, incorrect shipments, or transit damage.
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Screens use RGB while printing uses CMYK, so a color difference may occur. Save your file in CMYK when possible; fluorescent and neon colors are difficult to reproduce in print.
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Slight curling can occur from laminate-film tension and is usually normal. It should lie flat once applied; contact us with photos if application is difficult.
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We store your order data for up to 1 year. You can easily reorder from [My Page > Order History] without re-uploading files.
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Volume discounts are automatically applied in our quote calculator. Enter your quantity to see the final discounted price in real-time. For bulk or custom quotes, please inquire at standbyworks.com/bulk-quote.
05Membership & Benefits
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Tiers are updated in real-time as soon as your cumulative orders and spending meet the criteria.
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You can freely use all or part of your points at checkout when you have 1,000 points or more. Text reviews earn 200P, and photo reviews earn 500P.